How AI Could Help Reduce Inequities in Health Care

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Providers are already using new tools to offer better care to more people.

August 29, 2024

Paul Taylor/Getty Images


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  • The number of AI tools in health care is growing. They hold the promise to help health systems address many of the causes of inequities in health care. This article reviews some of the new tools and explains how they hold great potential for tackling the seemingly insurmountable challenges in providing better care to underserved populations.

    AI generates excitement and trepidation in equal measure within health care circles. Optimists see the obvious potential for revolutionizing the efficiency and quality of care. Cynics worry that prioritization of these tools for the wealthiest and healthiest may widen the already stark health inequities observed across society.


    • Carol Cruickshank is Americas Region Chair at Kearney and a partner in the firm’s Healthcare and Life Sciences practice.


    • Cian Wade, MD, is a medical doctor and consultant in Kearney’s Healthcare and Life Sciences practice.


    • Junaid Bajwa, MBBS, is chief medical scientist at Microsoft and a physician in the UK’s National Health Service. In September 2024, he will join Flagship Pioneering as a senior partner.


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