(Reuters) -Guardian Pharmacy, which provides pharmacy services to long-term healthcare facilities, raised $112 million in its U.S. initial public offering on Wednesday, valuing...
<page-utils data-js-target="page-utils" data-id="tag:blogs.harvardbusiness.org,2007-03-31:999.390439" data-title="Video Quick Take: Intercom’s Brian Donahue on How AI Customer Service Agents Are Delivering Massive Value" data-url="/sponsored/2024/09/video-quick-take-intercoms-brian-donahue-on-how-ai-customer-service-agents-are-delivering-massive-value" data-topic="Customer experience" data-authors data-content-type="Sponsor...
Juan Moyano/Getty ImagesClosing a sale is the result of earlier actions such as customer discovery, lead qualification, and performance management. Framework IT improved its...
Martin Barraud/Getty ImagesWhen you try to raise a concern about the way your team is functioning, you may find that the conversation suddenly turns...
GoodLifeStudio/Getty ImagesContinuous learning is the key to having lasting influence in your career, yet a heavy workload makes it hard to find the time....