Business

Canada makes it easier for mortgage borrowers to switch lenders

(Reuters) - Canada's banking regulator said on Wednesday it will make it easier for borrowers to switch banks when they renew their mortgages...

Healthcare firm Guardian Pharmacy raises $112 million in US IPO

(Reuters) -Guardian Pharmacy, which provides pharmacy services to long-term healthcare facilities, raised $112 million in its U.S. initial public offering on Wednesday, valuing...

Video Quick Take: Intercom’s Brian Donahue on How AI Customer Service Agents Are Delivering Massive Value

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4 Steps That Can Optimize Your Sales Process

Juan Moyano/Getty ImagesClosing a sale is the result of earlier actions such as customer discovery, lead qualification, and performance management. Framework IT improved its...

When Your Actions Surprise People — and Provoke Blowback

Martin Barraud/Getty ImagesWhen you try to raise a concern about the way your team is functioning, you may find that the conversation suddenly turns...

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